• This post is only open to internal applicants.

Improvement Advisor Fellow

Band 8a

Main area
Band 8a
Fixed-term 23 months
37.5 hours per week
Job ref
CORP Quality Improvement Plan
£46,897 to £54,983 pa inc HCA
31/01/2018 23:59

ELFT (East London NHS Foundation Trust) is making a positive difference to thousands of people’s lives, providing support so that they can fulfil their potential and enjoy healthy lives.

ELFT has been named one of the HSJ Top 10 best places to work in healthcare, HSJ Provider Trust of the Year and graded as Outstanding by our regulator, the Care Quality Commission (CQC) in 2016. We believe that staff who feel valued by the Trust and are truly engaged in the organisation deliver better outcomes for our patients.

We have set ourselves the mission of providing the highest quality mental health and community care in England, and have embarked on an ambitious Quality Improvement Programme to transform the culture of the Trust to one of continuous improvement, delivered through participation of all staff and with service users, carers and families at the heart of our efforts to improve.

Geographic areas our services cover

ELFT provides a wide range of community and inpatient services to children, young people, adults of working age, older adults and forensic services to the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We provide psychological therapy services to the London Borough of Richmond, as well as Children and Young People's Speech and Language Therapy in Barnet.

In addition, the Trust provides forensic services to the London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, and some specialist mental health services to North London, Hertfordshire and Essex.

The specialist Forensic Personality Disorder service serves North London and the specialist Chronic Fatigue Syndrome/ME adult outpatient service serves North London and the South of England.

The Trust's specialist Mother and Baby Psychiatric Unit receives referrals from London and the South East of England.


The Trust has decided to embrace quality as the overarching principle for the organisation and set its longer-term mission to provide the highest quality mental health and community care in England. The primary purpose of the Quality Improvement (QI) Programme is to oversee the transformation of the culture of the Trust to one of continuous improvement which is delivered through participation of all staff in the design, implementation, monitoring and evaluation of a large number of Plan, Do, Study, Act (PDSA) cycles/ small-scale projects via a multi-year organisation-wide programme. The Programme is unique one for the organisation in terms of breadth, depth and timescale.

This is an opportunity 2 existing senior members of clinical or non-clinical staff to join the central QI Team on a 2 year (23 months) secondments, at their existing terms and conditions (up to band 8a). During their 2 year secondment, the post holder will be working within the central QI Team. The post holder will also build up a highly sought-after group of skills and experience through leading high profile QI work across the organisation. The organisation will fund for them to undertake a funded year-long Improvement Advisor Professional Development Programme (http://www.ihi.org/education/InPersonTraining/improvement-advisor/Pages/default.aspx). The post holder will be required to sign a Learning Agreement to complete the secondment and the Improvement Advisor programme, otherwise they would have to pay the course fee to the Trust. 

Benefits to the person:
        - Undertaking a funded year-long Improvement Advisor Professional Development Programme
        - Lead and support high profile QI work in the organisation
        - Build strong leadership and project management skills
        - Build strong presentation and teaching skills
        - Opportunity to develop skills & experience in readiness to play an operational and quality leadership role in the directorate/Trust.

Benefits to the Directorate:
        - Opportunity to develop and retain talent in the directorate
        - Opportunity to develop someone into a skilled operational leader deeply versed in improvement thinking
        - Build deep improvement expertise within the directorate to support growing quality maturity.

Benefits to the Organisation:
        - Opportunity to create wider base of improvement expertise throughout the organisation
        - Talent development and retention
        - Builds a career pathway for operational leaders that incorporates development of deep improvement experience and skills
        - Integrates the QI expertise within ELFT into a talent management pathway for senior operational leaders.

***APPLICATION PROCESS: Candidates will need to apply through their Clinical Director, please see the attached (IA Fellow Recruitment Process_v2_FINAL) application process.***


Closing date: 31st January 2018

Interview date: 14th February 2018

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact


Displayed Contact Name: Auzewell CHITEWE

Displayed Contact Telephone Number: 02076554259


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