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Quality Assurance Facilitator

Band 5

Main area
Band 5
37.5 hours per week
Job ref
CORP Quality Assurance Team
£27,628 to £35,530 pa inc HCA
27/01/2019 23:59
Interview date

ELFT (East London NHS Foundation Trust) is making a positive difference to thousands of people’s lives, providing support so that they can fulfil their potential and enjoy healthy lives.

We are looking for an enthusiastic and dynamic Quality Assurance Facilitator to join our well established team. The post-holder will facilitate delivery of systems of quality assurance that support the organisation in delivering the highest quality care, and play a central role in realising our vision of the development of a world-leading Quality System; a system that brings together Quality Assurance, Quality Control and Quality Improvement.

The post holder will work with Quality Assurance Managers to drive the trust quality assurance agenda, contributing to improving outcomes in clinical quality and patient experience across mental health and community health services in London, Bedfordshire and Luton.

They will also have an opportunity to work closely with the Quality Improvement Team, to undertake improvement science training, and potentially to become a Quality Improvement Coach, and have direct involvement in quality improvement work in the Trust, as well as bringing those skills to bear in the quality assurance field.

We require someone highly organised and motivated who can maintain and manage processes across diverse settings.  They will need strong numeracy skills and the ability to analyse and present data effectively. The post-holder will be energetic, flexible and innovative in the way that they communicate and share information.

The post offers an excellent opportunity to work within a forward thinking organisation that puts quality at the heart of what we do, further develop our quality system and enhance the quality of the services we provide for our service users, staff and other stakeholders.


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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

If you want to find out more about this post please contact Duncan Gilbert, Head of Quality Assurance( or Dr Amar Shah, Chief Quality Officer (

If you have problems applying, contact