Lead Administrator

Band 5

Main area
Mental Health
Band 5
Full Time 37.5 Hours per week
Job ref
SS C&H Community CAMHS
15 Homerton Row, Hackney & John Scott Health Centre Woodberry Down, Green Lanes
£26,554 to £34,495 pa HCA Inc.
03/08/2018 23:59
Interview date

ELFT (East London NHS Foundation Trust) is making a positive difference to thousands of people’s lives, providing support so that they can fulfil their potential and enjoy healthy lives.

ELFT has been named one of the HSJ Top 10 best places to work in healthcare, HSJ Provider Trust of the Year and graded as Outstanding by our regulator, the Care Quality Commission (CQC) in 2016. We believe that staff who feel valued by the Trust and are truly engaged in the organisation deliver better outcomes for our patients.

We have set ourselves the mission of providing the highest quality mental health and community care in England, and have embarked on an ambitious Quality Improvement Programme to transform the culture of the Trust to one of continuous improvement, delivered through participation of all staff and with service users, carers and families at the heart of our efforts to improve.

Geographic areas our services cover

ELFT provides a wide range of community and inpatient services to children, young people, adults of working age, older adults and forensic services to the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We provide psychological therapy services to the London Borough of Richmond, as well as Children and Young People's Speech and Language Therapy in Barnet.

In addition, the Trust provides forensic services to the London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, and some specialist mental health services to North London, Hertfordshire and Essex.

The specialist Forensic Personality Disorder service serves North London and the specialist Chronic Fatigue Syndrome/ME adult outpatient service serves North London and the South of England.

The Trust's specialist Mother and Baby Psychiatric Unit receives referrals from London and the South East of England.


Are you a forward thinking individual who can motivate and lead a team? If so, we have an exciting opportunity for you to join our Team as a Lead Administrator. This is an excellent stepping stone post for individuals who aspire to further their career within management.  
The successful candidate should be a highly motivated and proactive individual. He/she should possess excellent planning and organisational skills and be confident in supporting, managing and developing the Admin Team. In addition, strong leadership and interpersonal qualities and the ability to demonstrate service delivery and HR management abilities are essential.
You will be assisting the Operations Manager in leading a team of up to 10 administrators by providing monthly supervision and yearly appraisal and ensuring the efficient and effective delivery of the work plan and service performance objectives / targets. This is a hands-on role and you will be expected to be competent in all back office functions so that you are able to assist and support with the team workload.

The post holder will need to be able to work in a calm, logical and methodical way however he/she should be able to multi-task whilst dealing with frequent interruptions, and must possess effective communication skills whilst always maintaining confidentiality. This will be a role with lots of variety and ad hoc demands and so the post holder will need to possess excellent time management and planning skills.

You will need to be a true team player with the necessary skills to provide a high quality support service. If you enjoy working as part of a dedicated team and have a flexible approach and professional attitude we would like to hear from you

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Fiona Stockley, telephone 0203 222 5600, email fiona.stockley@nhs.net

If you have problems applying, contact

0207 655 4127