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Senior Community Reception Administrator

Band 3

Main area
Band 3
11 months fixed term
37.5 hours per week
Job ref
CHB Joint Loc Admin, Woburn Court, 2 Railton Road, Kempston MK42 7PN
£16,968 to £19,852 pa Inc HCA
25/11/2018 23:59

ELFT (East London NHS Foundation Trust) is making a positive difference to thousands of people’s lives, providing support so that they can fulfil their potential and enjoy healthy lives.

ELFT has been named one of the HSJ Top 10 best places to work in healthcare, HSJ Provider Trust of the Year and graded as Outstanding by our regulator, the Care Quality Commission (CQC) in 2018. We believe that staff who feel valued by the Trust and are truly engaged in the organisation deliver better outcomes for our patients. This Trust is clinician-led, and provides the highest possible level of clinical expertise throughout its services.

We have set ourselves the mission to improve the quality of life of all we serve, and have embarked on an ambitious Quality Improvement Programme to transform the culture of the Trust to one of continuous improvement, delivered through participation of all staff and with service users, carers and families at the heart of our efforts to improve.

Geographic areas our services cover

ELFT provides a wide range of community and inpatient services to children, young people, adults of working age, older adults and forensic services to the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire, Luton and psychological therapy services to the London Borough of Richmond.

In addition, the Trust provides forensic services to the London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, and some specialist mental health services to North London, Hertfordshire and Essex.

The specialist Forensic Personality Disorder service serves North London and the specialist Chronic Fatigue Syndrome/ME adult outpatient service serves North London and the South of England.

The Trust's specialist Mother and Baby Psychiatric Unit receives referrals from London and the South East of England.


Full time and job share avaliable

We are looking to recruit to two, fixed term, full time or job share Senior Community Reception Administrator positions throughout Bedfordshire to provide a competent, friendly and welcoming first point of contact for patients, staff and visitors either by telephone or face to face.

The post holder will be required to provide comprehensive and confidential administrative and clerical activities to meet the needs of the service in accordance with Trust and National standards, policies and procedures. They will effectively communicate related information and advice to enable the multi-disciplinary team to achieve operational excellence and support the Business Support Manager with supervision of the community reception administration team.

The successful candidate will be flexible to cover the needs of the services providing cover for annual leave and sickness and be supported through an induction programme. The post holder will be required to travel to sites in their locality.


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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Apply online now

Further details / informal visits contact

Tejal Dadhwal, email

If you have problems applying, contact

0207 655 4158