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Improvement Advisor (Quality Improvement)

Band 8a

Main area
Band 8a
37.5 hours per week
Job ref
CORP Quality Improvement Plan
£49,077 to £56,632 pa inc HCA
25/11/2018 23:59
Interview date

ELFT (East London NHS Foundation Trust) is making a positive difference to thousands of people’s lives, providing support so that they can fulfil their potential and enjoy healthy lives.

ELFT has been named one of the HSJ Top 10 best places to work in healthcare, HSJ Provider Trust of the Year and graded as Outstanding by our regulator, the Care Quality Commission (CQC) in 2018. We believe that staff who feel valued by the Trust and are truly engaged in the organisation deliver better outcomes for our patients. This Trust is clinician-led, and provides the highest possible level of clinical expertise throughout its services.

We have set ourselves the mission to improve the quality of life of all we serve, and have embarked on an ambitious Quality Improvement Programme to transform the culture of the Trust to one of continuous improvement, delivered through participation of all staff and with service users, carers and families at the heart of our efforts to improve.

Geographic areas our services cover

ELFT provides a wide range of community and inpatient services to children, young people, adults of working age, older adults and forensic services to the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire, Luton and psychological therapy services to the London Borough of Richmond.

In addition, the Trust provides forensic services to the London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, and some specialist mental health services to North London, Hertfordshire and Essex.

The specialist Forensic Personality Disorder service serves North London and the specialist Chronic Fatigue Syndrome/ME adult outpatient service serves North London and the South of England.

The Trust's specialist Mother and Baby Psychiatric Unit receives referrals from London and the South East of England.


We are looking for an Improvement Advisor (IA) to join the central team that has been established to coordinate the Trusts Quality Improvement (QI) Programme.

The QI programme is unique for East London NHS Foundation Trust in its breadth, depth and timescale. At its centre is a mission, to provide the highest quality mental health and community care in England. Our mission will is being delivered by transforming the culture of the organisation to one of continuous improvement, where staff in collaboration with patients and carers, are able to improve the quality of services we provide.

The central QI team plays a pivotal role in coordinating the programme, as well as acting as the organisations internal resource for improvement science. The team is responsible for building will both inside and outside the Trust via a variety of communications channels, building improvement skills at scale and pace at all levels of the organisation and ensuring that QI work is truly integrated and aligned into business as usual. Finally the team supports and coordinates an ever increasing number of QI projects as well as managing those that fall into the Trusts portfolio of high priority QI activities. The nature of the role will require travel across the geography of the Trust.

The Improvement Advisor will act as an internal organisational expert in using data and measurement for improvement, support the development of organisational QI strategy, manage and support projects that fall within the Trusts portfolio of high priority QI activities and act as faculty for teaching improvement science. This is a great opportunity to join one of the most organisationally integrated QI programmes in the country. It is also an opportunity to work directly with the Institute for Healthcare Improvement, our strategic partners, offering the chance to learn from them and teach alongside their world-renowned faculty. We are happy to consider applications for individuals wishing to continue some level of clinical work.

Please start the "Supporting Information" section of the application form with the heading "A QI Project I have been involved in", and briefly discuss a QI project you were involved in i.e. Your role; What you did; What you learnt. Applications that do not comply with this requirement will not be considered.

For further information about the role please contact Auzewell Chitewe, Senior Improvement Advisor (

**Interviews will be held on  17th December 2018**

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Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Displayed Contact Name: Auzewell CHITEWE

Displayed Contact Telephone Number: 02076554259


If you have problems applying, contact